WanderWoods Ticket Portal

Dates for our Christmas event: 14th, 15th (SEN sessions 3-5pm), 21st, 22nd, 23rd and 24th December

An Elven portal has appeared at WanderWoods

Journey through for an unforgettable Christmas experience for your family

Follow the tree elf into the WanderWoods where he will lead you to the powerful portal keeper. Worthy human folk, known as whizz bangers or snow trogglers to the elves, will travel down the portal straight into the Elves' toy workshop. Join us for an enchanting journey full of Christmas magic and be awarded the coveted title of honorary elf!   

 

The Experience

A guided theatrical tour with Elves and a fairy, meeting Santa, toy making in the Elven workshop, a snowy forest, ending with a feast in the Great Hall! A truly magical experience

Approximately 2.5 hours in total.

Experience includes:

·         Magical actor led walk around totalling approx 90 minutes

·         Santa visit (each child gets to sit in front of Santa, who will know their name & favourite things*)

·         A present from Santa (a book for all children, plus a secret gift to give to children on Christmas day)

·         Toy Making in the Elven workshop for the children

·         Artisan pizza (American pancake for sessions starting between 8am-9.30am)

·         Time in the Great Elven Hall totalling 50 minutes, when children can also access the soft play

·         Finished with cake (for sessions starting from 10am)

·         Unlimited hot drinks and cordial in the Great Hall section of the tour for all guests

·         A cup of non-alcoholic hot mulled wine during the tour for adults

·         Roasting Marshmallows on the campfire

 

*An online form needs to be filled out: Please complete at least 48 hours before your arrival

 

The Experience: A little more detail:

 

Elf Encounter and potion making

Your family comes across a curious-looking Elf who takes you to the Wanderwoods; a magical forest growing indoors

You travel to the apothecary where you help the Gate Keeper Elf make a potion that opens the portal to the North Pole.

 

Toy Workshop and Dormitory

Will you help the Elves make a toy so that they might make all the toys in time for Christmas? All that work makes an Elf tired, so you head off to the Dormitory for a rest where you bump into ‘Poppyplum’ the Sugar Plum Fairy. She loves to dance and sing and so you join in.

 

Woodcutter campfire

Then, Poppyplum thinks she spotted the infamous Woodcutter, so you take a nosey to see if he’s there. Sure enough, he’s in the forest, and he generously invites you to roast marshmallows around his campfire.

 

Father Christmas

It is looking snowy ahead.

You see a log cabin. The excitement builds as the children anticipate who might be inside!

You all bustle into the cabin to see him sitting right there, Father Christmas!

He talks to each child; your child’s eyes light up because he knows their name and their favourite things. They find out that they’re on the good list.

 

Elven Village

As you peer out of Father Christmas' cabin, it starts to snow!

The elves have been busy making some secret Elven passageways and ‘Bouncer’ the elf is ecstatic to show the children (and the more excitable adults). A warm cup of mulled wine (non-alcoholic) awaits the adults.

 

The Great Elven Hall

Then you enter the wonderous Great Hall, with our magical Christmas Tree centre stage.

Everyone will receive our infamous Artisan Neapolitan pizza (or pancakes up to 9.30am start time), cake, and hot and cold drinks (all included in the ticket price).

Children can burn off any energy they have left in our soft play during their time in the Great Hall. 

 

Honorary Elf Ceremony 

Wow, what a day full of Christmas magic! But wait, it's not over quite yet. When it is your time the elves will gather your group for the Children to be presented with their honorary elf certificates. Now you are honorary elves, you will all be able to move through the invisible veil back to the human world. The elves will wish you a safe journey home and a Very Merry Christmas!  

 

FAQs

1. Who needs a ticket?

Everyone needs their own ticket (under 1s are free but still require a ticket). This is a theatrical experience for the whole family, so both adults and children require their own tickets.

 

2. Can you pay on the door? 

Pre-booking is essential. Please go to our booking page to secure your tickets. 

 

3. Event Timings?

Part 1 (approx 90 minutes):

You are led by actors for 90 minutes in total:

through various themed rooms for 45 minutes inside;

Followed by 45 minutes in themed outside spaces (most partly covered, Santa Hut is inside as part of this section)

Part 2 (50 minutes maximum)

Food and drinks served in the Great Hall. During this time, the children can also blow off some steam in the indoor soft play.

Final farewell

Your group will be gathered and led out by the elves for the children to be presented with their honorary elf certificates. 

 

4. What is included in the ticket price?

Tickets include:

All-inclusive food (pancakes between 8-9.30 am entry or pizza followed by cake)  and drinks (hot drinks and cordial) 

• A 90-minute walk through actor-led immersive Christmas journey 
• Visiting Santa
• A gift (a book) from Santa for every child. Plus, a secret gift to take home to give to Children on Christmas day (the toy they make in the toy workshop).
• Helping the elves in the toy workshop 
• Marshmallow roasting in the woods
• Access to the snow-covered woodland grove where children can explore the elven passageways.
• Mulled wine (non-alcoholic) for the grown-ups in the Elven village   
• Help with potion-making to open the Elven portal.
• Inclusive food and drinks in the Great Elven Hall
• Children’s soft play

 

5. What food is included? 

Visitors with an entrance time up to and including 9.30 am will each receive pancakes. Children will receive a stack of 2 pancakes and adults will receive a stack of 4 pancakes. Visitors with an entrance time from 10 am onwards will each receive Artisan Neapolitan Margherita pizza and cake. Children will receive half a 12" pizza and adults will receive a full 12" pizza each. If you require diary-free, please choose either vegan pancakes or vegan margherita as your food choice. Unfortunately, we are unable to cater for gluten free but visitors are welcome to bring their own food appropriate for their dietry requirments if needed. 

 

6. What drinks are included?

Adults will receive a glass of warm non-alcoholic mulled wine during the tour. 

All guests can enjoy hot drinks or cordial during Part 2 of the experience.  

 

8. Can I cancel/amend my booking?

If after purchasing your tickets you wish to cancel/amend the booking, we will try to offer an alternative date if one is available, provided that you do this at least 36 hours prior to your original booking date. Because some slots are more expensive, you might be responsible for paying the difference in price for the new date and time slot. No refunds are available for our Christmas event.

                                             

9. Can I bring a pushchair/buggy for my child?

We recommend to guests with little ones to use baby carriers where possible. Due to the interactive and immersive nature of the event, we don’t allow pushchairs/pushchairs. We provide seating around the event where possible to help those with very small ones. Santa's hut is not accessible with prams/pushchairs.

 

10. Is the event wheelchair accessible?

The inside portion of the event is all on one level with no steps. The outside section is on woodchipped paths and Santa's hut is unfortunately not accessible. If applicable to your family, our SEN day is wheelchair accessible throughout the entire experience, including the visit with Santa. 

 

11. What are the SEN sessions?

This year we will be holding SEN sessions on Sunday 15th December at 3pm, 4pm and 5pm. Our SEN sessions are subsidised sessions specially designed for children with additional needs. For our SEN sessions, we have smaller group sizes, lower the music, remove some of the props and change how and where the children meet Santa. It is wheelchair accessible throughout. For any adults attending with a child/young person with additional needs, please book a discounted adult ticket. Our SEN sessions are only for children/young people with additional needs and therefore to ensure tickets are available to those who otherwise could not attend, unfortunately, siblings and/or other children without additional needs cannot attend on these sessions.

 

12. Do you offer free carer tickets?

For those who require support to attend, we offer discounted adult tickets on our SEN sessions.